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Volvo Recalls 12,627 EX30s in North America Over Head Restraint Cushion Defect
NHTSA recall 26V671 / Volvo R10396 covers 2025–2026 EX30 and EX30 Cross Country vehicles. The head restraint cushion may detach in a severe crash due to insufficient fastening. No injuries reported.
Volvo Cars has filed NHTSA safety recall 26V671 (Volvo campaign R10396) covering 12,627 EX30 and EX30 Cross Country vehicles across North America. The defect involves the front head restraint cushion, which may detach during a severe crash due to insufficient fastening, increasing the risk of occupant injury.
What's wrong
According to the NHTSA Part 573 filing (submitted October 16, 2026), the head restraint cushion may detach in a severe accident — specifically, high-speed, multi-direction impacts. The component is manufactured by Magna Seating Baoji in Baoji, China. The affected model years are 2025–2026 EX30 (8,825 vehicles) and 2026 EX30 Cross Country (3,802 vehicles), produced between September 4, 2023 and July 16, 2026.
How Volvo found it
- September 2025 — Volvo received information about a potential head restraint cushion attachment issue and initiated an internal investigation together with the supplier.
- September 30, 2026 — The concern was classified as critical through Volvo's Critical Concern Action Process (CCAP).
- October 7, 2026 — Volvo decided to prepare a recall after determining the condition could increase motor vehicle safety risk.
Volvo states it has not received any reports of injuries or fatalities related to this condition.
What owners should do
The remedy is a repair: Volvo dealers will re-secure or replace the head restraint cushion at no cost. Owner notification letters are expected in the coming weeks. Canadian owners can check their VIN at Transport Canada's recall lookup once the TSR number is published.
This is the second EX30 recall in under a year — the first (2025) addressed a battery fire risk. The head restraint issue is unrelated to the powertrain and affects the seating system only.
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